HIPAA Secure Messaging
Exchange secure messages with
your patients, allow them to contact the business office, your refractive marketing team, optical, or clinical staff
24/7 - when it is convenient for them.
While standard email is not HIPAA compliant and not secure, Secure Messaging is. Office
and medical staff may create, review, and respond to patient communication online when convenient for your
staff, and more importantly, when convenient for the patient.
Actual messages are retained within a secure database. Email notifications are sent to the patient
or staff prompting them to log in to the system to view the actual
content of the message.
Uses
- LASIK and Elective Inquiries
- Billing Questions
- Rx Refill
- Lab Results
- Treatment Option Counseling
- Medical Questions
74% of internet users
want to be able to email their doctor
|
|
|
|
|
|
|
- Patient convenience
- Around the clock
|
|
|
|
- High-tech brand
- Workload leveling
- HIPAA Secure
- Frees phone lines
- Better pre-op and post-op patient communication
|
|
|
